Because Accruent solutions are critical to your operations, Accruent ensures that all data and applications are housed in a safe, reliable, secure data center.

The state-of-the-art data center is located in a subterranean facility in a "Class A" office building. The facility features high security, climate-control, raised flooring, uninterruptible power supply, a sophisticated fire suppression system, redundant high-speed Internet connections (multiple OC3s), backup batteries and diesel generators, Cisco routers and switches, and the latest in automated backup systems.

At the heart of the facility is the Network Operations Center (NOC), staffed 24x7 by administrators and engineers.

Physical Security

Data Center security is maintained through technologies that include state-of-the-art biometric hand scanners to ensure that only authorized personnel are allowed near your server.

Operations Center

The NOC, the central nervous system of the data facility, is a limited-access room with automated systems constantly monitoring server activity, Web traffic, and network performance. These utilities alert engineers to minute variations in performance well before a system failure occurs - so the engineers can repair, reboot or re-route to backup systems without any impact on your web site performance. The systems are capable of instantaneously redirecting traffic or activating backup systems, should a more serious problem threaten to interrupt service.

Servers

Located within our state-of-the-art server facility, the solution on Dell PowerEdge enterprise-class servers. Each server is tested thoroughly before it is brought live. Trained and certified technicians are on-site 24x7x365 in the unlikely event of a server malfunction or network problem.

UPS

An Uninterruptible Power Supply (UPS) system monitors and regulates the external power feeds to the building. It acts as a buffer, protecting the servers from power dips and surges, and draws power from batteries—and, if necessary, diesel generators—the moment a feed is interrupted. Even backup systems have backup systems: the facility draws electricity from two independent power grids, and most systems are equipped with dual power supplies.

Batteries are the frontline defense against power interruption. The batteries will take over the instant a power interruption occurs. In most cases, the batteries would need to sustain facility operations independently for only 5-15 seconds before three diesel generators take over - but they hold enough power to sustain server operations for 16 hours. Once the UPS system has detected a power loss and compensated by activating backup systems, our triple-redundant diesel generators begin feeding power to the batteries within seconds. The generators produce enough electricity to maintain server operations and climate control systems for seven days.