Posted on 08/17/2015

By David Canales, Associate Product Marketing Manager

Managing over 9,500 students and 1.5 million square feet, Columbia College Chicago faced challenges with managing the maintenance of their buildings and campus. Without a CMMS system, they did not have a central system for consolidating their facilities data and had difficulty tracking service requests and completed work.  

In addition to an inefficient work order process, they did not have a regular program for Preventive Maintenance. This led to infrequent maintenance and regular equipment failure. Downtime and emergency replacement requests affected the overall organization and drove up costs.

Overall, Columbia realized these inefficiencies were costly and they needed to take action to improve their processes. To overcome these challenges, Columbia searched for a CMMS solution that would accomplish the following goals:

  1. Increase visibility into work order requests and completed work
  2. Initiate a proactive Preventive Maintenance program and decrease number of unexpected order requests
  3. Centralize facilities data and create a system of record

Columbia College selected FAMIS as the solution that could meet their needs. Since implementing, they reduced unanticipated work order requests by 80 percent, decreased the IT cost of supporting multiple systems and justified the investment of adding additional staff.

Want to learn more about how FAMIS helped Columbia College? 

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