Accruent Professional Services’ mission is to understand our customers’ visions, goals, and objectives and ensure their successful achievement through the delivery of Accruent enterprise location management solutions, leveraging our proven methodology and unparalleled customer base.

Business Value Assessment (BVA)

The real estate and facilities lifecycle is complex, and many companies have quickly learned that they cannot address all areas of concern simultaneously. Instead, they identify the areas that present the greatest opportunity for improvement and rapid ROI. To address the challenges and tap the hidden value of real estate assets, Accruent’s BVA is a rapid, customer specific analysis that results in a business case for improved performance and profitability through Accruent solutions.

Implementation Services

Large scale implementations of software that include disparate user groups, multiple integrations, structured timetables, and costly resources must be properly planned and strictly managed from project inception. Accruent offers a knowledge-sharing, or mentoring, approach in all engagements to guarantee success. Our customers are most successful when they understand the solution being implemented and effectively leverage the benefits in their organizations. Accelerate™, Accruent’s implementation methodology, follows a proven, repeatable four-stage method based on the Conference Room Pilot (CRP) approach to effectively manage the implementation project. The CRP allows you to test premises and iterate processes in a simulated production environment, using your own data, until all flows and transactions are executed to your satisfaction.

• Project planning and management
• Business requirements analysis
• Configuration of solution
• Validation of solution through Conference Room Pilot(s)
• Solution tuning and testing
• Solution rollout

Technical Services: Integration & Conversion

Integration

To create a unified platform with centralized analytics and seamless transaction management, we provide APIs that integrate Accruent solutions with other business critical systems, including all major ERP and accounting applications, as well as your legacy systems. The result is a fully integrated, robust solution that moves payment processing, reporting, compliance tracking, and reconciliation to new levels of efficiency.

• High level/detail level requirements specifications
• Automated Quality Assurance tools
• Integration programs and scripts
• Complete documentation
• Acceptance testing

Conversion

Whenever possible, Accruent reuses data from your existing applications. Our staff has a deep understanding of source and target data structures. This enables them to quickly and efficiently convert data from packaged or custom developed applications for use in Accruent applications.

• Assessment of the structure, quality and completeness of your current data
• Recommendations for data improvement: data scrubbing, abstraction of source document data, etc.
• Mapping definitions and business rules for moving data from a source application to Accruent applications
• Data conversion programs
• Test conversion that highlights data exceptions
• Final data conversion

Business Process Optimization

Professional Services understands the importance of optimum business process flow. Our Business Process Optimization Services methodologies ensure that you achieve your business goals through an optimized blend of people, processes, and technology.

• Clear definition of goals, business processes, and organizational roles
• Current process maps, including data/work flows, roles, and trouble spots
• Management information framework that covers planning, execution, and process administration, and performance measurement
• Best practices operations manual on optimized organizational roles, workflow/dataflow, and supporting IT applications
• Detailed recommendations on transaction management, construction management, management reporting, data interfaces, etc.
• ROI optimization, including trade-off analysis of systems, process, and organizational development alternatives