Support

Our commitment to your success doesn’t end when your software is up and running. We are here to make sure that your Accruent solutions keep delivering maximum results throughout the life of the system. Our proactive and highly responsive help-desk services, online monitoring, remote maintenance, and on-site assistance ensure that you’ll continue to receive the right technical assistance year after year.

Accruent is a two-time winner of the prestigious Site Selection William Dorsey Service Provider Award for superior client service. This prestigious award honors service providers in the corporate real estate industry who consistently exceed client expectations, exhibiting an understanding of the importance of service innovation and putting client service first, solving their clients’ and the industry’s most challenging business issues through strategic, cost-effective, and comprehensive management solutions that increase corporate performance and productivity and redefine the meaning of client service through strong client partnerships and innovative strategic solutions.

With Accruent Support you will benefit from the experiences gained from supporting over 400 customers.

Support Services

Accruent’s award-winning support services team works hard to ensure you always get support for the day-to-day needs of your organization. Accruent’s state-of-the-art support structure and issue-resolution methodology ensure rapid response and take the guesswork out of the communication process.

Support

Where Success Happens

BAE Systems

BAE Systems’ Information Systems Sector (ISS) reduced its vacancy rate from 12% to 3%, yielding a 75% improvement in facility utilization.
AMR Research Features Accruent as Innovator

Bruce Richardson, AMR Research, says Accruent is “a magnet for organizations looking for cost savings in a distressed economy.”
Accruent Announces Rapid Adoption of FAMIS Xi
Customers embrace company’s technology leadership and ability to provide long-term security and value.
California State University

Accruent’s FAMIS solution provided a 100% annual return on investment for California State University, Long Beach.
Leading Companies Turn to IWMS to Rein in Real Estate, Facilities Costs

Innovative organizations are setting their sights on the second largest expense item on their income statement – real estate and facilities operations.

Home | Support | Contact | Privacy Policy

Accruent is leading the industry with a new generation of enterprise solutions designed to fully leverage real estate and facilities as a corporate advantage. Accruent solutions optimize the impact that locations have on organizational performance by driving portfolio optimization, reducing costs, and achieving financial compliance. Accruent's solutions are used by over 400 leading organizations including 20 percent of the Fortune 500, more than 40 percent of the Top 100 Retailers, leading universities, and public sector entities. Another Accruent customer goes live every 10 days.

Your are currently browsing this site with Internet Explorer 6 (IE6).

Your current web browser must be updated to version 7 of Internet Explorer (IE7) to take advantage of all of template's capabilities.

Why should I upgrade to Internet Explorer 7? Microsoft has redesigned Internet Explorer from the ground up, with better security, new capabilities, and a whole new interface. Many changes resulted from the feedback of millions of users who tested prerelease versions of the new browser. The most compelling reason to upgrade is the improved security. The Internet of today is not the Internet of five years ago. There are dangers that simply didn't exist back in 2001, when Internet Explorer 6 was released to the world. Internet Explorer 7 makes surfing the web fundamentally safer by offering greater protection against viruses, spyware, and other online risks.

Get free downloads for Internet Explorer 7, including recommended updates as they become available. To download Internet Explorer 7 in the language of your choice, please visit the Internet Explorer 7 worldwide page.