Operations Analyst

Sao Leopoldo, Brazil

Operations Analyst 

Full time, permanent role located in Sao Leopoldo

Every company has a mission. At Accruent, ours is to make sure you are ready to deliver on yours. 10,000+ customers around the globe depend on Accruent to lead their physical resources and gain the transparency to execute their mission. We’re mission ready. Are you?

We are looking for Operations Analyst in Sao Leopoldo, Brazil

What are your responsibilities:

As a member of our Services Operations department, you will empower our Professional Services team to help our customers through the implementation process. You will act as a strategic voice in aspects of billing, reporting, forecasting, and planning, to provide direction in the execution of quarterly and annual business plans. Besides that, you will run weekly time reports to estimate revenue; identify any resource or revenue corrective actions that are required to meet targets and provide analysis in alignment with the corporate vision.

As an Operations Analyst, you will work closely with the Services leadership team to provide on-going support and maintenance of the organization’s business systems. You will develop, maintain, and improve procedures, documentation, and reports. Also, you will work with accounting to record revenue in accordance with GAAP guidelines and will be compiling the financial forecast of the Services organization and communicating the forecast across the organization.

A successful Operational Analyst is a highly motivated, detail and customer service-oriented individual, that is eager to suggest and implement improvements to the business and reporting processes.

This position reports directly to the Sr Manager Professional Services in the US and will be supervised locally. 

What are we ready to offer:

Apart from a great and dynamic culture in the heart of the Technology Park in Sao Leopoldo, we will be offering you all that is needed for you to be fully set-up for success. You will have an international team, to align and work closely with and will have a local supervisor that could help you on-side. With our onboarding program and great learning program you will soon be up to speed. Due to the COVID-19 situation you will initially start working remote. Eventually you will work at our office in Sao Leopoldo. On top of that we have a permanent position with a competitive remuneration package in place. Our Talent Acquisition team is excited to tell you more about it.


What you will bring to the table:

You will be the first Operations Analyst who will be located in Sao Leopoldo, Brazil. We are therefore looking for someone that has around 3+ years of experience in a similar role, preferable in a large consulting firm and/or within a computer software company. Ideally, you will have a degree in business or accounting and have excellent knowledge of MS Office. Advanced proficiency in Excel is preferred.

You are self-motivated and have the desire to continuously improve yourself. You are fluent in English, both written and verbal, and have the communication skills to interact with different types of stakeholders such as Executive VP of Services, Finance Department and Services staff . Additionally, you can set priorities and manage multiple projects at the same time and with your analytical and quantitative skills you are able to determine trends and propose solutions.

Do you already have experience with Salesforce and Financialforce or another PSA, then that would be a big plus.

 If you got excited about the opportunity, then get in touch with:

@Agness Malone  www.linkedin.com/in/agness-m-malone-3767b156


Directly apply on our page: www.accruent.com  

We will be happy to help and share even more details with you.

We hope to hear from you soon!

All employment offers are made contingent upon the successful completion of a background check. A background check may include: verification of education and past employment, criminal background reports, motor vehicle driving records, or reference checks. The company is the sole determinant of a successful background check. Assessment may be part of the application process.


Accruent is a global software company that helps organizations achieve superior performance by transforming how they manage their physical resources. Its innovative, industry-leading cloud-based software and services enable organizations to optimize all stages of real estate, facilities and asset management, from capital planning through to IoT-based monitoring and control. With a proven track record across two decades, Accruent has created the only integrated SaaS-based framework and reporting platform for full lifecycle physical resource management. More than 7,000 global customers depend on Accruent solutions to drive out hidden costs, extend asset lifecycles, protect their brands, ensure compliance and deliver on the missions of their organization. Headquartered in Austin, Texas, Accruent serves a wide range of industries in 149 countries around the world. For more information, visit www.accruent.com.