Published: Sep 19 2018
Work Order Lifecycle with vx Maintain
On site, problem arises in store.
Create work order in Verisae.
Work order is dispatched to appropriate service provider.
Service provider accepts work order and dispatches technician to site.
Technician arrives on site and logs into Verisae to review work order details.
Technician attends to issue on site and closes work order in Verisae.
Verisae records time spent on site, parts used, and work order resolution details.
Store manager reviews and approves work order.
Service provider submits invoice for work order.
Site or maintenance manager.
Manager(s) approve(s) invoice total.
Approvals & invoicing.
Work order invoice is ready for accounts interface.