Retail is evolving—and so are your shoppers’ expectations. Our latest survey of 1,000 U.S. consumers reveals a powerful truth: store environments are now the ultimate competitive advantage. Cleanliness, comfort, and upkeep aren’t just details—they’re deal-breakers. In fact:
78% of shoppers have walked out of a store due to poor conditions
85% will bypass a closer store for one that’s better maintained
86% say upkeep directly influences brand loyalty
This on-demand webinar uncovers what truly drives shopper behavior today—and how you can use these insights to strengthen your brick-and-mortar strategy.
Key consumer expectations reshaping physical retail
Why first impressions matter and how environmental factors influence loyalty.
Strategies to align your stores with evolving shopper demands
From hybrid flexibility to immersive formats that keep customers coming back.
How technology can improve operational efficiency and decision-making
Practical approaches to portfolio optimization and cost control.
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Gain a competitive edge by understanding and meeting the needs of the modern shopper. Don’t miss this opportunity to turn insight into action.