Retail is evolving—and so are your shoppers’ expectations. Our latest survey of 1,000 U.S. consumers reveals a powerful truth: store environments are now the ultimate competitive advantage. Cleanliness, comfort, and upkeep aren’t just details—they’re deal-breakers. In fact:
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78% of shoppers have walked out of a store due to poor conditions
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85% will bypass a closer store for one that’s better maintained
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86% say upkeep directly influences brand loyalty
This on-demand webinar uncovers what truly drives shopper behavior today—and how you can use these insights to strengthen your brick-and-mortar strategy.
What You’ll Learn
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Key consumer expectations reshaping physical retail
Why first impressions matter and how environmental factors influence loyalty.
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Strategies to align your stores with evolving shopper demands
From hybrid flexibility to immersive formats that keep customers coming back.
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How technology can improve operational efficiency and decision-making
Practical approaches to portfolio optimization and cost control.
Watch On-Demand Now
Gain a competitive edge by understanding and meeting the needs of the modern shopper. Don’t miss this opportunity to turn insight into action.