Real estate is often the second-largest expense and the number one long-term financial obligation for retailers like you. In this market environment, it is more important than ever to make strategic real estate decisions. Accruent began creating solutions to help retailers maximize store portfolio performance in 1995 with their commercial property management software and real estate asset management system,and we have used this unparalleled experience to perfect our solutions and attract more than 175 retail customers that manage more than 250,000 individual locations. Accruent also helps retailers perfect the service supply chain, and is FASB-ready as the new ASC 842 regulations come into effect.

  • Lease Administration
    Manage complex retail lease scenarios, ensure that you are in lease compliance and control costs to drive store productivity using your lease management software.
    More About Lease Administration

    Ensure FASB Compliance

    Eliminate the time-intensive & high-risk process of manually generating and managing straight-line rent schedules for both Capital and Operating leases. Accruent is ready to be your partner and help you through the new FASB compliance transition.

    Increase Efficiency in Lease Executions

    Ensure negotiated clauses are known and enforced, improve negotiation power through portfolio analysis and eliminate abstract inefficiencies with standardized lease templates.

    Reduce Costs Through Expense Compliance

    Audit the reconciliation of landlord statements of occupancy expenses, such as Common Area Maintenance (CAM), against lease-specific language.

    Manage Co-tenancy Violations

    Recognize opportunities to take full advantage of the co-tenancy clauses of your lease, allowing you to reduce rent.

    Automate CPI Escalations

    Automatically calculate Consumer Price Index (CPI) rates and apply them to rental amounts, ensuring you are paying the correct rents and eliminating the manual process of uncovering leases with CPI escalations.

    Manage Land & Property Tax

    Reduce or eliminate tax obligations or penalties by increasing visibility into total costs through effective management of land parcels and property tax assessments and bills.

    Streamline Rent Processing

    Manage rent by exception to identify what has changed and for what reason so you may quickly identify payments that need review and approval.

    Manage Tenant Collections

    Automate the invoicing and collection of rent and other occupancy costs from properties that you have leased or subleased to avoid overlooking tenant payments.

    Automate Percentage Rent

    Automate percentage rent reporting and payments. This process helps you eliminate potential errors in complex payment scenarios and calculations.

    Manage Multi-Period Accounting and Accruals

    Calculate and schedule lease payments on variable four-week accounting period schedules. Automatically pro-rate payments based on accrual start and end dates.

    Track Critical Dates

    Maintain control of the lease renewal process by managing critical dates and creating automatic notifications, ensuring you do not miss opportunities and avoid late payments and fees.

  • Market Planning
    Successfully define and manage your optimized real estate strategy.
    More About Market Planning

    Compile Market Plan

    Capture all valuable planning components – including locations, key dates and budgets – in a single source and measure the plan against KPIs in a graphical, easy-to-digest format.

    Assess Trade Area Potential

    Draw on demographics, existing location data and competitor information to assess and rank trade areas. Integrate third-party information, including ESRI® and MapInfo®.

    Identify Target Locations

    Consider lease options, relocations and remodels of existing stores, as well as new locations and the possibility of cannibalization, among many factors to help you prioritize and target locations for investment.

    Develop Alternate Scenarios

    Easily create and manipulate multiple plan versions to accommodate changing economic and market conditions and to optimize different levels and timing of capital investment.

    Monitor Plan Through Completion

    Track changes to the plan as the selected locations move through the stages in their lifecycle and continually evaluate your progress against plan by watching site selection and projects progress.

  • Site Selection
    Easily identify and quickly move on the best locations using standardized processes, schedules and reporting options.
    More About Site Selection

    Consolidate Site Data

    Maintain a detailed repository of available market-level real estate in order to be able to quickly generate reports that aid in the site selection process.

    Facilitate Site Diligence

    Manage the diligence process, and compile comprehensive site binders in digital form. Integrate information from third-party real estate data services, including CoStar®.

    Compare Site Options

    Generate apples-to-apples site comparisons of prospective sites in standardized formats or visual representations that support fast, fully informed decision making.

    Generate Site Packages

    Dramatically reduce the amount of time and production costs associated with creating real estate approval packages by combining all component documents with the push of a button.

    Improve Productivity

    Uncover bad sites more rapidly using our standardized schedules and processes, thereby focusing time and money on productive sites.

    Integrate Site Data

    Automatically populate data on selected sites across all applications, thereby eliminating the need to re-key data.

  • Project Management
    Track all aspects of your store construction and re-design projects so you can open stores faster and stay within budget.
    More About Project Management

    Accelerate Time to Market

    Increase your visibility into project schedules and process bottlenecks in real time, which will expedite the process from turnover to store readiness.

    Standardize Project Workflows

    Keep your construction project processes consistent by using configurable templates that ensure best practices and allow for detailed project comparison reporting.

    Collaborate on Project Documents

    Upload and organize documents at the project level and maintain version control as updates are made in order to maintain a single document resource library.

    Consolidate Project Data

    Standardize project management processes, helping you improve collaboration and visibility into funding, budgeting and scheduling.

    Monitor Projects in Real Time

    Utilize cross-market reporting, milestone tracking, defined dependencies and documentation of completed tasks to reduce errors in project tasks and inaccuracies in completion dates.

    Maintain Budget Parameters

    Generate budgets and tie budget items to project tasks or deliverables for detailed tracking the budget lifecycle – from preliminary schedules to changes to variances.

    Minimize Change Order Commitments

    Execute a tight process for change order evaluation and bidding in order to reduce the quantity and costs of change orders.  Automatically input change order data into budgets and schedules to minimize processing time.

    Optimize GC Bid Process

    Save time and optimize spending with a streamlined GC bid review process, which provides apples-to-apples comparisons of bids and automatic updates to your project budget.

    Manage Purchase Orders and Invoices

    Spend less time and money on managing purchase orders and invoices for projects by automating your entire purchasing cycle and allowing vendors to enter invoices directly.

    Generate Project Binders

    Dramatically reduce the amount of time and production costs associated with creating digital document binders by combining all component documents with the push of a button.

  • Facilities and Maintenance Management
    Identify and automate the unique preventive, corrective and predictive maintenance needs for your store locations.
    More About Facilities and Maintenance Management

    Manage Work Order Lifecycle

    Route service requests for planning, estimating, scheduling and managing through completion within an easy-to-use, web-based self-service work management system

    Integrate Maintenance Processes

    Save time, reduce errors and improve collaboration among functional groups by seamlessly integrating your facilities management systems.

    Improve Visibility

    Achieve better results with fewer resources by providing facilities managers with the information needed to become more proactive to maintenance requests and facilities requirements, and optimize repair-versus-replace decisions.

    Simplify Work Order Entry

    Allow customers to enter service requests directly into the work order system in order to save time entering data manually or following up on incomplete requests.

    Streamline Inspections

    Collect inspection data and use it to define action items, delegate responsibilities and communicate data to quickly uncover and solve problems.

    Prepare for Emergencies

    Maintain a universally accessible and fully documented emergency plan with configurable structures to facilitate a quick, safe reaction to emergencies.

    Minimize Risk

    Standardize documentation and auditing of preventive events that mitigate incidents, and reduce overall corporate risk by accurately and effectively documenting incidents in the workplace.

    Log Labor Hours

    Track labor costs associated with work requests to identify costly activities and determine cost-effectiveness of performing repairs.

    Automate Preventive Maintenance

    Schedule and prioritize preventive maintenance, which will help you increase the longevity of your property and assets and fundamentally reduce costs.

    Effectively Manage Inventory

    Capture information on parts, supplies, furniture and other types of consumable inventory items in order to optimize inventory levels and tie work requests to purchase orders.

    Assess Facility Conditions

    Manage all aspects of future facility repairs, from identification, prioritization, planning and funding to resolution.

    Manage Vendor Information

    Track and manage critical vendor information, including Certificates of Insurance (COIs) and other key contract/compliance information.

    Integrate Facilities Purchasing

    Create Purchase Requisitions and Purchase Orders associated with repairs and other maintenance activities. Integrate and report this data to your financial and accounting systems.

    Manage Facilities On-the-Go

    Enter critical maintenance, inventory and utility information directly from the field using wireless devices, improving accuracy and productivity.

    Optimize Repair Versus Replace Decisions

    Reduce long-term operating costs by providing instant online visibility of warranty information, acquisition and replacement costs and analysis of historical and on-going maintenance and repair expense.

    Eliminate Incorrectly Paid Maintenance Costs

    Track service category responsibilities associated with your reactive maintenance requests in order to manage your rightful maintenance costs and remain in lease compliance.

    Reduce Maintenance Costs

    Simplify adherence to vendor master service level agreements in order to prevent exceeding negotiated costs.

    Access Inventory Data

    Capture information on every piece of maintenance equipment in a consolidated system. Our solutions track maintenance schedules, warranty and asset information and inventory.

  • Capital Planning
    Strategically plan and manage facilities to enable your organization to reduce risk, lower costs, meet regulatory requirements and improve customer satisfaction.
    More About Capital Planning

    Capture Facilities Condition Information

    Leverage Accruent’s facility condition assessment services or use VFA Auditor to collect the information you need to optimize long-term facilities investments.


    Understand Funding Needs

    Using VFA Facility, graphically review the short- and long-term levels of funding needed to maintain facilities at optimal conditions, as well as project the impact various funding levels will have on the condition of each facility.


    Accurately Estimate Renewal Needs

    Estimate system renewal costs and timelines based on the combination of both observed condition and asset age using industry-standard cost data.


    Prioritize Capital Needs Based on Organizational Goals

    Identify the most important capital needs and create multi-year budgets based on rank-ordered capital requirements across the organization. 


    Develop Efficient Projects

    Uncover opportunities to cost-effectively bundle projects by grouping prioritized requirements across facilities and sites and evaluating different project scenarios.


    Benchmark Progress

    Incorporate green requirements into the long-term capital planning process, evaluate the costs and benefits of sustainability improvements, and prioritize green investments relative to other capital requirements.


    Create Customized Reports

    Leverage powerful standard reports and query tools to quickly access data needed to support capital planning decisions. With the optional Report Author tool, create ad-hoc reports using a simple drag-and-drop interface. Create personalized dashboards with any available reports.


    Related Products

  • Mobile Workforce Management
    Optimize the planning and execution of your field service processes
    Read More Mobile Workforce Management

    Scheduling and Dispatch

    Balance contradicting business objectives to achieve alignment with your goals.

    vx Field balances contradicting business objectives (e.g., quality of service, minimizing travel time) by auto-tuning the optimization engine with each and every run, based on the data set you’re trying to optimize at that time. With a set of heuristic algorithms and multi-objective optimization functions, vx Field utilizes the latest geospatial technology to optimize the allocation of all work across your enterprise.


    Field Execution

    Ensure your field workforce remains on plan, whether on the road or at the work site. From keeping in contact with customers to receiving notifications, getting driving directions and navigating to the location, taking photos and recording audio/video and attaching those files to the work order right on the mobile device.


    Schedule Optimization

    Excel in mobile workforce planning and drive continuous service operations success. Our optimization tool gives the user the ability to select and prioritize business objectives to create optimized schedules for all technicians on a team. It also has the ability to auto-assign technicians who are the best fit for the job criteria.


    Parts Management

    You need the ability to manage part catalogs, warehouse hierarchies, and the support chain processes of parts purchasing, parts movement, auto-replenishment and stock count. Tracking parts movements from the supplier to the warehouse to the van and the work location provides the visibility you need to optimize inventory levels and parts purchasing decisions and improve the execution of the service process.


  • Internet of Things
    Automatically aggregate data in a central data warehouse to provide an opportunity to remotely prioritize alarms, triage alarms,  and make corrective actions.
    Read More Internet of Things

    Predictive Asset Management

    Find and correct inefficient equipment that’s costing you money. By correlating various data sources (alarms, energy, telemetry, weather, and maintenance service events) to trigger corrective and preventative actions, you can prevent equipment failure and increase equipment trading time by finding and correcting inefficient equipment that’s costing you money.


    Alarms Management

    Aggregate alarms and slash service bureau costs. You can drive great value through effective alarms processing that aggregates the management of alarms from several sources, including refrigeration, HVAC, lighting, and other critical equipment.

    The decision-making engine in vx Observe reduces the burden of alarms management, so you can focus on customer satisfaction, equipment availability, and product quality. By automating workflows based on alarm types, your criteria, and existing work orders, you can eliminate inefficient manual processes and communications during alarm triage and resolution to provide increased end-to-end visibility and accountability.


    Control, Workflow, and Analysis

    Utilize the intelligence derived from equipment alarm data.

    vx Observe automates many workflow steps and improves equipment uptime by automatically triggering the creation of work orders and dispatching service technicians directly from the intelligence derived from equipment alarm data.


  • Energy Management
    Find the best opportunities to improve efficiency, reduce energy consumption, and lower energy costs. Normalize and validate energy data, track energy alerts for resolution, and report on progress and savings. Gain enterprise-wide visibility, management, and control.
    Read More Energy Management

    Utility Bill Processing

    vx Conserve’s Utility Bill Processing connects your meters to your utility bills. We make sure that you are being charged the correct amount on utilities every time instead of overpaying per site.


    Energy Demand Management

    Benchmark and maintain energy consumption patterns. With vx Conserve, your organization can start analyzing energy data with information already available (e.g., utility data, site information, equipment at the site) and expand analysis to real-time monitoring by combining meter and sub meter data.

    vx Conserve correlates energy data against baselines, so energy use anomalies can be identified quickly. The proactive alerts of usage anomalies or energy inefficiencies allow for quick identification of actionable issues that have monetary impact. With vx Conserve, you gain a much-needed level of control to ensure that energy consumption patterns are maintained and kept within benchmarked parameters. When energy demand is managed in this way, your organization can turn energy into a controllable cost.


  • Sustainability Management
    Get complete and relevant data on how assets use energy and emit carbon, company-wide water use, and waste management practices. By collecting data automatically and in real time, you can make crucial business decisions effectively, gaining better insight into usage, impact, and performance.
    Read More Sustainability Management

    Refrigeration Management

    Avoid compliance risks and reduce costs. Refrigerant leaks are one of the highest maintenance expenses. Fines for non-compliance with EPA 608 guidelines can surpass 30,000 dollars per day. The waste of considerable amounts of refrigerant can add up to a major cost in your business as well as a PR nightmare.

    Due to the sheer volume of gases contained within many refrigerants and air-conditioning systems, a proactive approach to refrigerant management can result in considerable cost savings. But it may be difficult to establish and maintain detailed refrigerant records or identify equipment problems, required maintenance, and replacement needs.


    Green House Gas Reporting

    Manage and report a complex set of data across the enterprise. When organizations purchase fuel to generate heat on site, fuel furnaces, fire boilers, or run stoves for cooking purposes, they’re responsible for these direct, stationary emissions. There are also stationary carbon emissions produced from the combustion of fuels to produce electricity, steam, heat, or power at a fixed location.

    When greenhouse gases are inadvertently leaked into the atmosphere, these fugitive emissions must be accounted and included in carbon calculations. Employee travel is also a source of carbon emissions. If an organization runs any kind of vehicle in the course of doing business, they’re responsible for their greenhouse gas emissions, also known as mobile or tailpipe emissions.

    Organizations are starting to account for supply chain emissions and the use of raw materials, as pressure grows from a variety of external and often critical stakeholders, all demanding complete accountability.

    If you undertake energy and environmental initiatives, but lack enterprise-wide visibility and insight, how can you drive value across departments and up and down the supply chain?


    Sustainability Initiatives Tracking

    Monitor the real effect of your sustainability efforts.

    Sustainability can be multifaceted. You may want to track and determine the benefits of pursuing an energy efficiency policy, a carbon emissions mitigation goal, or a water reduction project.

    With little access to data, you can’t show how investment in sustainability can reduce costs and impact your business. You may miss opportunities to generate revenue from carbon credits or rebates. Without tracking tools, you can’t monitor sustainability efforts, ensure consistency, or link actual results with forecasted expectations. With our sustainability solution, you can have a single repository for this data.