4 Reasons Homegrown Construction Project Management Systems Fail

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4 Reasons Homegrown Construction Project Management Systems Fail

Accruent – Siterra– Blog Post - 4 Reasons Homegrown Project Management Systems Fail

For large and growing organizations in the retail and construction industry, a construction project management system is critical to solving everyday problems — including a lack of coordination and efficiency that results in delays, financial waste, and ultimately reduced profits.

The ability to build applications with internal resources has gotten easier over the years as development talent has become more readily available.

However, without thinking through several of the challenges of what a homegrown system could mean for your team, you may end up in a worse position than where you started. Ultimately, the decision to build a construction project management software system is often just delaying the inevitable: an investment in a purpose-built third-party system.

By pivoting to a third-party system, organizations can avoid some of the main pitfalls of using a homegrown construction project management system, including:

1. Cost of Ownership

A common misconception of homegrown solutions is that an in-house system will save you money because your own programmers may be cheaper than a third-party system. However, if you factor in all costs (data, design, development, training, upgrades, support, etc.), homegrown systems often end up costing more in the long run and can become a potential risk.

Moreover, opportunity costs alone can offset the expense of a purpose-built software solution. It is worth thinking about what could have been achieved had that time been spent on analyzing and managing risks, developing new strategies, and evolving the capabilities of internal teams.

2. Turnover

Typically, homegrown systems are built by a few specific IT developers within an organization, due to their precise familiarity with the company and the struggles they face. When that staff eventually leaves the company, you can get stuck with a knowledge gap that may prove hard to fill. Investing in a purpose-built construction software can save you the time, money and resources in training new individuals to use the system and consolidate project data.

A study for the Center for American Progress reports that turnover can cost organizations anywhere from 16% to 213% of the lost employee's salary.1 Additionally, a new employee can take up much-needed development time learning the basics in order to reach the same level of productivity as a previous or existing staff member.

Learn more about Accruent's dedicated construction project management tool.

3. No Dedicated Support Team

In a homegrown system, internal developers must serve as the front line of support when it comes to system bugs or inefficiencies that may arise. This can cause timing issues, as those same developers are also responsible for maintenance and system upgrades, among other things. This tends to lead to a decrease in support service and can cause project teams to reprioritize their tasks, potentially resulting in pushed deadlines.

4. End-to-End Solution

Realistically, it is unlikely that an organization would only require project management software. It is more likely that you would need an understanding of your assets and each job site to complete multiple projects on time and within the project budget. With disparate systems, the number of redundancies and inefficiencies increase, completion times prolong, and budgets expand.

With Accruent's construction management software, your project team will be able to manage expansion across the board and oversee field teams and contractors, scheduling, budgets, and assets-all while ensuring high-quality work.

All-In-One Solution

Pre-built solutions like Accruent's construction project management software have experienced service and support teams who are dedicated to ensuring that customers get the most out of the system. They receive questions and feedback from customers every day and can provide resources for best practices.

Accruent's construction project management tool helps users manage new location construction, site openings and capital improvement processes effortlessly. By ensuring every detail is done on time and on budget, Accruent helps ensure your business delivers on brand promise consistently across your portfolio.

Ultimately, the decision to build a homegrown construction management system is unique to each business, but it also comes with limitations. In order to reduce operating costs and decrease time to revenue, it is essential to have a solution configured precisely to your needs that allows for complete scalability.

Let an all-in-one solution do the heavy lifting for you and free up time for IT resources to tackle higher priority projects.


1. There Are Significant Business Costs to Replacing Employees

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