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Compliance and Security Practices
Independently certified and trusted across industries, our products help you reduce risk, and build a stronger cybersecurity foundation so you can operate your built environments with confidence.
Solutions designed to simplify compliance
At Accruent, we are committed to protecting your data through industry-leading security practices, rigorous compliance standards, and continuous risk management, ensuring your trust and privacy at every step.
Certifications
Accruent holds globally recognized certifications to ensure our customer's security and privacy.
ISO/IEC 27001
Accruent safeguards your data through ISO/IEC 27001—an internationally recognized standard for information security—ensuring its confidentiality, integrity, and availability.
SOC 1
Through SOC 1 compliance, Accruent demonstrates rigorous internal controls over financial reporting—giving you confidence that your financial data is managed securely, accurately, and in alignment with industry standards.
SOC 2
SOC 2 provides a trusted audit framework that evaluates the security, availability, processing integrity, confidentiality, and privacy of data—ensuring transparency and building customer confidence in Accruent’s cloud-based solutions.
UK ICO
We align our data protection practices with the standards set by the UK Information Commissioner’s Office, providing assurances to our UK-based users of our strong commitment to privacy and responsible data handling.
Regulatory Compliance
SOCI
For our critical infrastructure clients in Australia, we align our cybersecurity and incident management protocols with the SOCI framework. This commitment ensures operational continuity, rapid threat detection, and secure, compliant services—empowering organizations in regulated sectors to operate with confidence.
NIS2
Aligned with the EU’s NIS2 Directive, Accruent upholds rigorous cybersecurity standards—including proactive risk assessments, incident response protocols, and third-party risk oversight. These practices help safeguard customer data, ensure service continuity, and reinforce trust across the digital ecosystem.
DORA
To support compliance with the EU’s DORA regulation, we implement robust framework of ICT risk management, business continuity strategies, and third-party oversight—minimizing digital disruption and reinforcing the trust, resilience, and operational stability our financial services customers rely on.
Policies and Resources
Comprehensive policies and resources to support secure, compliant operations.
PSIRT Policy
Our Product Security Incident Response Team policy outlines our commitment to managing and responding to security vulnerabilities quickly and effectively. Read more.
Contact Us
Legal Department - Domain 3,
11501 Domain Drive, Suite 160 Austin,
TX 78758
Phone: +1 512.861.0726
Email: legal@accruent.com
