Self-Service & Support

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Self-Service & Support

Looking for self‑service training, best practices, helpful videos, product resources, or support? You’re in the right place.

AbbVie

Meridian

Learn how 600+ AbbVie employees use Meridian engineering document management to access and manage more than 300,000 CAD drawings and other files.

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Maximizing efficiency with compliant control of engineering information

The Company

AbbVie is a research-driven global biopharmaceutical company committed to developing innovative, advanced therapies for some of the world’s most complex and critical conditions. Founded in 2013 after separating from Abbott, the company’s mission is to use its expertise, dedicated people, and unique approach to innovation to markedly improve treatments across four primary therapeutic areas: immunology, oncology, virology, and neuroscience.

$ 28.2 B+

ANNUAL REVENUE

29 K

EMPLOYEES

200 +

COUNTRIES SERVED

MANUFACTURING FACILITIES

We chose the Accruent solution to support the rapid adoption of 3D modeling tools by the industry and our customers. The seamless integration between Meridian and SolidWorks allows us to provide our customer with much more intelligent design while easily managing changes to this information."

— Bill Eager, Drawing Management Senior Engineer

The Challenge

During the split from Abbott, AbbVie had to decide whether to copy, continue to use, implement new, or utilize an alternate for each of the 130 corporate engineering IT applications. The company needed an engineering platform that was centralized, could be rolled out quickly globally, and addressed standardization requirements. Some of the challenges included:

Lack of workflows and consistencies in business processes across sites
IT and support burdens due to disparate, disjointed systems
Inability for maintenance to view asset-related drawings on mobile devices

Meridian provides us with the tools to maintain FDA 21 CFR Part 11 compliance and ensure current good manufacturing practices, resulting in reduced risks and more streamlined audits.”

— Bill Eager, Drawing Management Senior Engineer

The Solution

Because of the successful use of Meridian at Abbott, the AbbVie team decided to clone Abbott’s instance of Meridian and create a standardized version to be rolled out, centralized, and integrated with IBM Maximo across all global manufacturing sites. Today, over 625 AbbVie employees across departments use Meridian to access and manage more than 300,000 CAD drawings and other files such as vendor catalogs, equipment supply manuals, P&IDs, and asset metadata.

Integration with Maximo for viewing all asset-related files stored in Meridian
Single sign-on for automatic and secure user authentication
Automated file approval through e-signatures and email notification processes

Meridian manages our critical asset information for plant locations worldwide, allowing us to standardize and consolidate applications globally. This helps us to maintain consistent business processes and lowers the costs involved in having separate infrastructures around the world.”

— Brady Peterson, Project Manager

The Result

The ongoing global rollout and centralization of Meridian allows AbbVie to share documents and align business processes across manufacturing sites worldwide. AbbVie now maintains vital compliance with FDA 21 CFR Part 11 throughout the drawing and asset lifecycle, and the IBM Maximo integration provides smooth access to critical asset data for Maintenance.

Improved maintenance and change efficiencies with on-the-go access to asset data
Increased collaboration among engineering, maintenance, project management and quality departments
Cost savings from consolidated hardware, software, and support
Standardized applications and near 50% reduction in engineering IT systems
Streamlined audits with reduced risk of noncompliance