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After 20 years of working with Facilities/Plant Operations to improve processes, it is clear we are still at the point where Healthcare Facilities Management struggles to provide accurate equipment lifecycle, cost of service and employee management information to leadership. In this session, we will look at key data points necessary for industry improvement in the modern healthcare system.
This 60-minute session will focus on:
- Identifing at least three KPIs that can help drive departmental improvements.
- How labor KPIs can support current and future staffing levels.
- How tracking completion of work can identify weak points in your staff and processes.
- Using data to identify trends and trouble spots.