Retail TouchPoints, October 11, 2019      

By Trey Simonton, regional vice president of customer relationships, Accruent   

Retail customers still want to touch and try on products before committing. And it is becoming more expensive to get attention online. Therefore, many digitally based companies are making the opposite move to brick and mortar from online retail.

Read the article, Gearing Up for the Reverse Shift From Online to Physical Stores, to see how retailers can optimize seven strategic processes as they focus on the physical store experience:

  • Site selection
  • Construction management
  • Lease tracking
  • Store maintenance
  • Energy management
  • Facility Audits
  • Capital planning