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Published: Jun 09 2020

AAMI Summer Learning Series: HTM Track

Don’t miss an Accruent-led session on the HTM track at AAMI’s Summer Learning Series

Webinar Date: Tue Jun 09 2020

Webinar Time: 05:00 AM UTC

Are You Listening? How to Improve Customer Service

Wednesday, June 24, 1:00 - 2:00 PM CDT

Alan Gresch, Accruent; Robert Bundick, ProHealth Care

This session will show participants the right questions to ask, how to ask them, and how often to ask them in order to do a comprehensive assessment of your service levels. Presenters will show samples of surveys, methods for engaging customers in the process, and improve results over time.

Watch on Demand

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