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How American Tower Standardized Processes and Optimized Workflows with Siterra
Learn how American Tower consolidated software, reduced manual communication, and optimized workflows with Siterra telecommunications software.
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Telecom Lifecycle Management
Optimize operations by standardizing workflows and processes across real estate, network, operations, and maintenance teams. Improve visibility and cohesion across all departments with a single source of truth. Decrease time to market for site & technology deployments for faster time to revenue.
20,000+ sites managed and 35M states of operation
"The scalable, agile site and project management provided by Siterra helps us to reach and serve new markets faster and more efficiently, facilitating our rapid growth and ensuring we continue to keep pace with ever-changing network needs in this evolving market."
— VP of Operations
Leading Telecom Company
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How American Tower Standardized Processes and Optimized Workflows with Siterra
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Frequently Asked Questions
What is Telecom Lifecycle Management (TLM)?
Telecom Lifecycle Management (TLM) encompasses the comprehensive oversight of a telecommunications network's entire lifespan—from planning and procurement to deployment, operation, and eventual decommissioning. It aims to optimize performance, reduce costs, and ensure seamless integration of telecom assets and services.
How does TLM differ from Telecom Expense Management (TEM)?
While both TLM and TEM focus on managing telecom resources, TLM offers a more holistic approach by overseeing the entire lifecycle of telecom assets and services. In contrast, TEM primarily concentrates on controlling and reducing telecom-related expenses.
What challenges do telecom providers face without effective telecom management?
Without robust TLM, telecom providers may encounter:
- Increased Operational Costs: Due to inefficiencies and lack of optimization.
- Asset Mismanagement: Leading to underutilization or overutilization of resources.
- Compliance Risks: Resulting from failure to adhere to industry regulations.
- Decreased Service Quality: Affecting customer satisfaction and retention.
How does TLM help in managing multiple telecom sites effectively?
TLM centralizes the management of multiple sites, enabling consistent data monitoring, standardization of practices, and remote access to critical metrics. This ensures that all locations maintain uniform performance standards and operational efficiencies.
What types of cost savings can telecom providers expect with an effective telecom management system?
An effective TLM system reduces costs through streamlined asset utilization, minimized downtime, predictive maintenance, and a reduction in redundant equipment and labor expenses. It also cuts costs by identifying outdated contracts and optimizing service agreements.
What role does IoT play in enhancing telecom lifecycle management?
IoT technology facilitates real-time data collection from telecom assets, improving tracking, monitoring, and diagnostics. Integrating IoT with telecom management system enables better predictive maintenance and quicker response times, resulting in fewer disruptions and higher service reliability.
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Accruent software allows you to fully optimize the lifecycle of your assets and facilities, offering connected workflows, integrated experiences and data-backed insights.
