RIS, November 5, 2015

By Fran Stevenson, director of strategic accounts, Accruent

In today’s highly competitive retail industry, you have to offer an exceptional customer experience to stand out from the competition. In the article, 5 Tips to Create a Customer-Centric Retail Space, you’ll explore ways to design a retail space that will engage and delight your customers:

  • Offer displays so customers can touch and try out your products
  • Leverage in-store marketing such as clever signs promoting deals
  • Augment the customer experience with hi-tech, including phone apps and interactive experiences
  • Exceed expectations by supplying phone charging stations or bottled water
  • Deliver personalized customer service by making sure your store representatives have access to buyers’ profiles.