Artificial intelligence (AI) isn’t some future concept and hasn’t been for a while. It’s already revolutionizing the way we work, but the question remains: How can you best seize the opportunity it provides? The answer lies in more strategic integrations that can truly augment human capability, not just automate mundane tasks.
The AI market is expected to reach nearly $3.5 trillion by 2033 with North America currently dominating at more than 35% revenue share in 2025. As AI applications continue to grow and evolve, the way you leverage its capacity to create smart and connected experiences is what will set you apart. This is why Accruent is heavily investing in a purposeful approach to AI, delivering value you can see.
In this article, we showcase how Accruent is embedding AI capabilities into our solutions that we refer to as Crue, to help further unify the built environment. We also explore key benefits and related value of Accruent’s approach to AI.
What is Crue?
Introduced at Insights 2025, Crue personifies the AI capabilities in our products that provides users a trusted resource that simplifies complexity across your organization. It goes to work for you, streamlining everyday tasks, automating workflows and elevating human efforts and capabilities, as an extension of your team or crew. With an intelligent interface, Crue delivers practical solutions that drive real results so you can leverage AI that is relevant to your organization and its needs. It is built securely within the Accruent ecosystem to ensure relevance and data protection.
How Crue Delivers Value
Crue is a secure, contextual aid that can help you be more efficient and effective in your work. It provides value you can see such as:
- Automation of routine tasks
- Enhanced decision making
- Strategic insights so you can work smarter
- Recommendations to help you be more efficient
- More confidently make decisions
- Automate downstream processes without worrying about compounding errors
- Accelerate any audits, reporting and analysis necessary for your business
3 Benefits of Accruent’s Approach to AI
Building AI capabilities directly into Accruent solutions means we can fuel you to achieve more, imagine more and innovate beyond what’s been previously possible. Keep reading for three areas where Crue provides value to Accruent users.
1. Productivity and Efficiency
It’s well known that AI can automate routine, time-consuming tasks and streamline workflows to help reduce the manual effort needed to handle day-to-day operations. At the same time, we come across many companies that still aren’t using AI to its full potential to achieve the level of productivity and efficiency that’s possible when human workers are freed from mundane, manual work.
Using AI to manage repetitive tasks means more time to focus on high value, strategic work that moves your business forward. Accruent’s AI helps you extend what each team can get done by enabling every person to accomplish more with less effort, respond faster and operate with greater efficiency. The result is meaningful and measurable gains in overall business efficiency and output.
From task automation to workflow advancement to chatbot assistance and natural language processing, Crue works as a true extension of your team. AI-powered booking in the Accruent EMS Direct Spaces app is an example of how this works.
Related Read: How Agentic AI and Mobile-First Booking Can Transform the Modern Workplace
2. Data Integrity and Accuracy
When it comes to data, applying AI the right way will improves its quality, consistency and reliability. What does that mean for you? Automatically validating inputs, detecting anomalies, reconciling discrepancies and applying standardized rules reduces human error that so often leads to costly mistakes and compliance issues.
When you can tap into cleaner, higher integrity data as your foundation, you can
Crue is here to support your data standardization needs as well as data classification, anomaly detection and data abstraction.
Related Read: The AI Revolution for Multi-Site Occupiers: Simplify Rent Invoicing and Take Control of Lease Costs
3. Intelligence and Insights
AI has the power to transform complex data into clear and actionable insight because it can continuously identify patterns, trends and anomalies across operations. AI surfaces what matters most, oftentimes before you even know to look for it, enabling faster and better-informed decision making that propels your business objectives. Users don’t spend time digging for information, rather its surfaced to them both proactively and on-demand when the user requests it.
Crue provides intelligent recommendations and predictive analysis so you can uncover new opportunities to confidently guide your teams and operations forward. Smart reporting insights and adept pattern recognition are additional key benefits that help you interpret and communicate the value that comes from your critical data.
Take Advantage of Accruent’s AI Capabilities
If your solutions are siloed, it can mean a lack of transparency which leads to organizational setbacks and an inability to deliver on promises to your customers. This is why Accruent is investing heavily in technology that creates a connected experience. With Crue, we help you drive value, compliance and data safety, so you can confidently make the big decisions that bring your business into the future.
Want to know more about how Accruent is innovating with AI? Get in touch with us today.
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