Accruent customers can now benefit from ServiceChannel's cloud CMMS, managed services, and extensive network of more than 70,000 global contractors and providers, equipping them with the necessary tools to thrive in today's competitive market. The ServiceChannel solution offers enterprise data analytics, actionable industry insights, invoice and payment automation, and proactive asset management. A dedicated customer success team offers expert advice and 24/7 support, which leads to faster time to value and less downtime for customers.
With this collaboration, Accruent offers the industry’s most comprehensive facilities and asset management software for the built environment by enhancing the customer experience while optimizing costs. As part of the Facility and Asset Lifecycle (FAL) group, these two companies serve many of the largest retail companies in North America.
Bill Pollak, FAL group president, which includes Accruent and ServiceChannel, emphasized the shared vision driving this new direction: “Accruent joining forces with ServiceChannel empowers businesses to make more informed decisions, streamline operations, and optimize their built environment. It was born of a shared goal to create innovative facility and asset lifecycle management solutions worldwide.”
When paired with Accruent’s Lucernex and Observe solutions, the ServiceChannel offering provides multi-site retail customers with end-to-end lifecycle management tools for their built environment. This includes a best-in-class leasing and project management solution for real estate, a robust energy management tool, an IoT remote monitoring platform, and a cloud-based CMMS with facility management services and a robust global provider network.
ABOUT SERVICE CHANNEL
ServiceChannel brings peace of mind to facilities and store operations teams by ensuring that their locations offer the best possible guest and employee experience. Market leaders across industries partner with us to accelerate the performance of their business-critical assets. We make this possible through a SaaS platform that provides a single source of truth, a marketplace that connects businesses with top service providers, and professionally managed services. ServiceChannel is used daily by 500+ leading brands to manage more than 70,000 contractors at over 500,000 commercial locations in 66 countries. For more information, go to www.ServiceChannel.com.
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