Big Box, Mall Retailers, Department Stores, Retail Entertainment


Big Box, Mall Retailers, Department Stores, Retail Entertainment

Deliver an Engaging Customer Experience

Delivering an engaging customer experience draws consumers in and brings them back. Your brand is now more than ever driven by the quality of that customer experience, even more so than the products you sell. Elevate your brand by making maximum use of service teams, equipment operations, and managing your real estate and equipment leases. Our solutions help make your business more efficient using best practices so you can focus on the experience of your customers every day.


of all purchases still occur in-store.


stores will open in 2017.


of consumers buy based upon customer experience over price.

Industry Related Products

Lease Administration and Accounting
Lease Administration and Accounting for Real Estate and Equipment

Manage real estate and equipment leases in a single FASB/IASB compliant solution to make real-time decisions that impact the growth, reduce risk and achieve compliance.

Facilities Maintenance
Facilities Maintenance and Asset Management

Gain visibility and control over the full workflow related to reactive and planned preventive maintenance, from work order creation and dispatch to completion, invoicing, approval and financial system integration.

Site Selection
Market Planning and Site Selection

Leverage real-time actionable insights to compress site selection cycle times, identify and select new locations, and build faster. Reduce overall costs by automating data collection, negotiation and evaluation to drive growth and manage capital. Increase revenue weeks.

Project Management
Project Management and Capital Project Management

Manage your new location construction, openings and capital improvement process effortlessly and ensure controls are in place to deliver your brand promise consistently, on time and within budget across locations.

Remote Monitoring
Remote Monitoring of Mission-Critical Equipment

Predict outcomes and potential failures of equipment remotely using performance data and drive long-term improvements in your asset lifecycle.

Reinvent Your Retail Customer Experience with Accruent’s Full Lifecycle Management

Accruent is the first to integrate facilities and real estate management technology that gives retailers the data they need to improve the in-store experience and keep customers engaged with their brand.


Couple looking for jewlery
Case Study
Helzberg Diamonds

Helzberg replaced their legacy lease solution to support the changes to the FASB standards and implement lease administration as part of a complete store lifecycle solution.