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ServiceChannel: Peace of Mind Through Peak Facility Performance

ServiceChannel empowers facilities and store operations teams to provide the best possible guest and employee experience.

Streamline Facility Management

Accelerate the performance of your assets, service providers, and locations

Improve Customer Satisfaction

Increased agility and decreased downtime enable teams to provide greater customer satisfaction across the board

Increase Operational Performance

Enable your team to rapidly shift priorities, move resources, and optimize workflows for improved performance over time

Scale and Drive Revenue

Data-driven preventive maintenance and work order management allow teams to scale, lower costs, and drive revenue

Unparalleled Solution for the Full Real Estate Lifecycle

Industry-specific expertise & integrated solution

The addition of ServiceChannel to the Accruent product lineup is driven by the shared goal of innovating and expanding leading facility, asset, and real estate management solutions worldwide.

Enhance your real estate lifecycle management

The integrated solution ServiceChannel and Lucernex helps organizations maximize their real estate lifecycle management, mitigate risk, achieve compliance and stay competitive in the market. It enables streamlined lease management, enhanced visibility with real-time status updates, and better decision-making by facility and real estate managers.

IoT and energy management solution

The integration with Accruent's AOEM and vx Observe provides real-time monitoring and reporting to identify energy anomalies and resolve them quickly. The benefits include energy cost savings and improvements in speed of service, productivity, and operations efficiency, with automated work orders and access to real-time data about critical issues.

Integrate facility management and space management

Accruent EMS is a leading software for room and resource scheduling. It simplifies your workspace, event, and resource scheduling processes – all while creating a safe, enriching, and modern experience for your workplace or campus.

Best-in-class professional services

ServiceChannel experts bring over 500 years of combined facilities experience and depth of expertise across departments and functions. We drive customer success through 24/7 support and best practice sharing, offering the industry’s best Net Promoter Score of 71.

See the Latest Spend and cost Trends

The ServiceChannel Facilities Spend Index™ is based on $45 billion dollars in services delivered to 540,000 locations on the ServiceChannel Platform since 2018.

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