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Vx Field: Seamless Field Service Management

Field service is not just an expense — it is a strategic resource that contributes to the top and bottom line. Create business value through planning, consistent service execution and performance analysis.

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Connect Field Staff and Dispatch with Critical Information

Vx Field is a proven solution that improves service execution, parts tracking, invoicing and efficiency.

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Better field service utilization

Optimize scheduling based on unique business priorities. With vx Field, you easily manage and react to what’s happening outside your central office, where conditions are often unknown.

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Increased customer satisfaction

Meet SLAs, increase first-time fix rate and send only qualified people to each job. Service that is delivered correctly and quickly can increase customer retention and revenue.

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Streamlined inventory management

Monitor warehouse and vehicle inventories to ensure parts availability and improve purchasing decisions. With vx Field, you always know what’s in stock and where it’s located.

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Improved financial performance

In the past, providing service was a cost of doing business. But through strategic resource allocation, Verisae vx Field can help your service organization contribute to the top and bottom line.

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Greater business value

Capture details from every service interaction by every field resource, internal or external, and analyze results to increase productivity, avoid overstaffing, and improve service metrics.

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vx Field Service Management Software for Quality Service

Because quality service is critical to meeting customer expectations yet hard to commoditize, service teams can provide companies a marketplace advantage.

Scheduling and dispatch

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Access schedule, job and map-based views of your service team and daily plan. Automate scheduling and dispatch or handle exceptions with manual intervention. Schedule optimization features allow you to use configurable priorities and algorithms to manage your workforce.
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