There are 10 proven best practices to enhance your systems for better facilities management, facility maintenance, and equipment maintenance management:
1. Granular Data, Viewing Asset-Level Data
Good facility management allows a facilities maintenance manager easy access to asset-level data. You can establish operational benchmarks, foresee and prevent breakdowns or failures, assess production costs accurately, focus on warranty issues and claims, lower operating costs, and manage service provision confidently.
2. Financial Impacts, Gathering Data for Budget Management
As you gather granular data from each asset, you can review and confirm your total facilities maintenance budget to reduce overruns and eliminate surprises.
3. Third Parties, Managing Call Centers
When you gather data centrally, call-center automation can streamline the process of facilities maintenance and ensure that you do not waste time dispatching service technicians.
4. Process Visibility, Overseeing Dashboards
Call center and facility maintenance managers should be able to oversee the entire maintenance activity operation using dashboards to ensure that call center teams are dispatching a work order and the right facility maintenance worker both promptly and appropriately.
5. Timely Fixes, Handling Dispatch
Maintenance service providers will need to deal with anticipated events or unexpected failures. You want to conduct this process quickly and efficiently to hold down operating costs such as the costs associated with food spoilage, lost revenue, and customer dissatisfaction to ensure that you stay within your facility maintenance operations budget.
6. Aggregation, Using Site Data Attributes
You can use aggregated data to establish attributes for each site or location. Some examples include gross square footage, heated or air-conditioned square footage, ceiling height, roof type, roof color, building orientation, window films used, window area, and lighting types. Then, you can monitor these attributes to provide executive-level data for strategic purposes, footprint information, and other portfolios.
7. Correlated Information, Handling Site Events
Your systems should be able to track weather data and other external events as well as integrate data related to external events into your reports and analytics. When carefully gathering and analyzing operating data, such events may no longer cause operational difficulties or strain your facility maintenance budget.
8. Troubleshooting, Understanding Detailed Information
Get the performance characteristics of each asset, such as manufacturer ratings for wattage, amperage, revolutions per minute (RPM), as well as actual energy consumption, repair history, and many other metrics. Understand the asset performance in detail at the asset level (not at the category level). With more granular data, you can conduct better correlation and analysis and troubleshoot problems more efficiently.
9. Manufacturer Data, Dealing with Warranties
Maintain detailed warranty data for each significant asset in each location so that the system can trigger appropriate actions automatically.
10. Third-Party Integration, Self-Servicing Work Orders
Systems should allow external service providers to access the asset management system at the appropriate level through kiosks on-site. Service providers and local store associates can use the kiosk to configure and modify a work order for a maintenance technician, report work completed, and close work orders efficiently.