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Published: Jun 09 2021

What Is Cloud Content Management (CCM)?

Cloud content management, as the name suggests, refers to the effective management of a business’ structured and unstructured data. Today, this is accomplished using cloud content management software that allow organizations to access data across sites and devices.

Here’s everything you need to know about cloud content management and the benefits of cloud content management tools today.

Why is cloud content management so important today?

Cloud content management has become hugely important in the wake of the COVID-19 pandemic and the lasting changes that came with it. When companies were forced to work from home, there was a fundamental and universal move toward more agile multi-site operations and cloud-based systems.

This, of course, was already largely in motion before the pandemic hit, as organizations have felt the pressure to digitally transform and adopt more agile, well-connected tools for years. But the pandemic turned this from a nice-to-have to a have-to-have for businesses of all sizes – and many companies are now grappling with finding the best long-term solutions to meet their needs. And there’s already been progress. Some interesting statistics:

And that’s just the beginning. For many, the right long-term solution includes a cloud content management system. Why? Businesses need flexible platforms and software that allows them to access critical information and improve their performance, scalability, collaboration security and efficiency across sites and departments.

The right cloud content management tools check all these boxes, allowing businesses to utilize their data, streamline collaboration and maximize security in a multi-site context. And that’s just scratching the surface.

What is a cloud content management system?

At its most basic, a cloud content management system refers to a suite of tools and strategies— often including things like an electronic document management software, a computerized maintenance management system, preventive maintenance strategies and technical support – that allow organizations to effectively work together and manage their assets and data across sites, departments and platforms. The primary benefits? To harness the right information and maximize ROI, efficiency and effective decision-making.

The most effective cloud content management systems will offer:

  • A single source of truth for content and mission-critical data.
  • Seamless and secure collaboration across platforms and devices.
  • Automated digital workflows that streamline processes and simplify compliance.
  • Advanced AI technology capabilities.
  • Security and compliance features

What are features of a cloud content management (CCM) platform?

The type of cloud content management platform that you deploy will depend largely on your organization’s industry and needs. For organizations in asset-heavy industries, this can start with a cloud-based engineering document management system like Meridian Cloud for Life Sciences.

You’ll want to look for features like:

  • Secure, cloud-first environment: Your tool should include information governance, security and privacy controls that help meet security and regulatory compliance.
  • Document version control: Automatic document version control and auditing helps ensure that all versions and drafts of a document are accurately recorded and managed across team members and devices. This type of content management can help regulatory compliance and ensure that all users have access to the up-to-date, accurate information to maximize productivity, stay safe and ensure data integrity.
  • Scalability: Any cloud-based platform that you choose should be able to scale to meet changing demands and requirements.
  • A user-friendly interface: Look for user-friendly features like a mobile app, centralized dashboards and data consistency across devices.
  • Compliance and validation: Particularly if you work in a highly regulated industry like life sciences, your content management system should facilitate continuous compliance with features like watermarks, print stamps and validation-as-a-service.
  • Automations: The right tool will include AI and automations that streamline manual processes and maximize both insight and efficiency.
  • Concurrent engineering capabilities: The right EDMS will avoid concerns like low productivity, poor execution and ineffective records management with multi-site capabilities and widely available schematic information to help users understand the as-built environment, schedule and complete work orders, and carry out concurrent engineering.

What are the benefits of cloud content management software?

The right cloud content management tool can yield many benefits, including:

  • Improved collaboration: Modern, integrated systems and machine learning technology help eliminate silos and facilitate collaboration and accurate information management across sites and department.
  • Increased efficiency: Employees will no longer have to spend time searching for the most relevant information.
  • Decreased costs: Cloud-based systems have lower up-front costs. They also increase productivity, which can reduce employee costs and IT support costs over time.
  • Increased scalability: By hosting your software in the cloud, you can scale your operations more quickly and efficiently.
  • Effective concurrent engineering: Using a cloud-based CMS, all employees and stakeholders can work simultaneously rather than sequentially.
  • Maximized security: Cloud-based CMS systems have become more secure in recent years, which is particularly important when it comes to customer data and regulations like GDPR.
  • Decreased information sprawl: Modern enterprises have data coming in from many sources, including legacy systems, disparate systems and various apps for creating, storing, sharing, and collaborating. Many document management systems are purpose-built to organize this data, centralize it, and make it accessible to all.

Can content management systems be connected to other tools?

Yes, and it should be integrated with your mission-critical tools – as well as your existing legacy products, tools and software – to prevent duplicate data entry, synchronize systems and allow for big-picture, comprehensive insight.

Ready to get started with your own cloud document management system? Check out Meridian Cloud for Life Sciences.

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