CMMS, CAFM, and EAM: Your Guide to Facility Management Software

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CMMS, CAFM, and EAM: Your Guide to Facility Management Software

Your Guide to Facility Management Software

With so many terms and acronyms surrounding facilities management software and solutions, it can be hard to decipher the differences and even harder to determine which system is right for your organization. Therefore, we've written this handy guide to define some common industry terms and acronyms to help your organization make an informed buying decision.

What is a Facilities Management System?

Facilities management systems help organizations manage their repair and maintenance programs from start to finish via processes and software.

What is Facility Management Software?

Facilities Management Software is a tool that helps organizations manage their buildings, spaces, and occupants more efficiently and effectively via a personalized online dashboard.

What is the Role of Facility Management?

Facility Management (FM) ensures the functionality, safety, and efficiency of the built environment within an organization.

How Do You Create a Preventive Maintenance Program?

To implement a successful preventive maintenance program, your organization should gather industry and company benchmarks, develop a central database for asset and maintenance information, and then implement the program for a trial period of 3-6 months. Once your pilot preventive maintenance program is live, ask internal and external technicians for feedback to improve on the existing process.

The Most Common Types of Facilities Management Software

Definitions of Common Facility Management Software Solutions infographic
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Computerized Maintenance Management Software or CMMS is a computer software program designed to manage facilities maintenance more effectively.


EAM stands for Enterprise Asset Management Software and is commonly referred to as a CMMS. Although, an EAM tends to be more in-depth than typical CMMS programs.


Computer-Aided Facility Management, also known as CAFM, focuses on maintenance, occupancy, and supporting facility management by information technology to provide visibility into maintenance decisions and work orders.


An Integrated Workplace Management System (IWMS) is a software platform that helps organizations optimize the use of workplace resources. It's essentially a facilities management software workhorse that integrates the space tracking capabilities of a CAFM with the maintenance tracking capabilities of a traditional CMMS to best track lease schedules and benchmark portfolios.

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Interested in learning how to select a facility management software program for your organization? 10 Things to Consider When Choosing a Facility Management Software can help you make the best informed decision when buying.

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