Discover how CMMS software like Maintenance Connection can transform maintenance operations by reducing downtime, cutting costs, and improving efficiency. This article explores pricing plans, features, and an ROI calculator to help businesses choose the best solution for their needs.
But which CMMS is best? The right choice involves cutting downtime without overspending. This article explores CMMS pricing plans, explains the factors impacting costs, and features an ROI calculator to help businesses maximize their investment.
Maintenance Connection CMMS Software Plans
The right software is more than a tool — it’s the foundation of efficient operations, driving productivity, cutting costs, and minimizing downtime.
Maintenance Connection offers flexible plans to meet the unique needs of businesses, from small operations to large enterprises. These plans scale effectively, streamline maintenance, and provide mobile access options alongside advanced enterprise features.
Professional Plan
Mobile Add-On
Enterprise Plan
Price
$110 / user / month or $1325 / user / year (minimum of 3 users required)
Price
$58 / user / month or $700 / user / month (add-on to Professional or Enterprise liscense)
This comprehensive pricing calculator delivers a clear, customized cost breakdown for Maintenance Connection’s CMMS software:
Factors Affecting CMMS Pricing
1. Number of Users
Most CMMS platforms use a per-user pricing model. The more technicians, managers, and requesters you add, the higher your subscription.
Why it matters: Each user license typically includes access to work order management, reporting, and mobile features.
What to consider: Ask vendors about tiered pricing or volume discounts if you expect your team to grow.
2. Deployment Model
Your choice between cloud-based and on-premise deployment significantly affects cost:
Cloud CMMS: Lower upfront cost, subscription-based, includes hosting, updates, and backups. Ideal for organizations without dedicated IT resources.
On-premise CMMS: Higher upfront investment, plus IT infrastructure and maintenance costs. Offers more control but requires internal support.
What to consider: Cloud solutions often include automatic updates and security patches, while on-premise systems may require additional IT staff and hardware.
3. Asset and Equipment Types
The complexity and number of assets you manage can influence pricing:
Simple facilities: Basic CMMS plans may suffice for offices or small retail spaces.
Industrial environments: Heavy equipment, multi-site operations, or regulated industries often require advanced features like compliance tracking and predictive maintenance.
What to consider: Make sure the CMMS can handle your asset hierarchy and any industry-specific compliance requirements.
4. Functionality and Features
Not all CMMS platforms are created equal.
Basic features: Work order management, preventive maintenance scheduling, and asset tracking.
Advanced features: Predictive analytics, IoT integration, mobile apps, and AI-driven insights.
What to consider: Identify which features are essential versus “nice-to-have” to avoid paying for functionality you won’t use.
5. Implementation and Training
Getting your CMMS up and running involves more than just signing up.
Implementation: Data migration, system configuration, and integration setup.
Training: Ensures your team can use the system effectively.
What to consider: Some vendors include basic onboarding in their plans, while others charge separately for advanced training or on-site sessions.
6. Customization and Integrations
Every organization has unique workflows.
Customization: Tailored dashboards, custom fields, and reporting.
Integrations: ERP systems, accounting software, IoT sensors, and more.
What to consider: Ask vendors if they offer pre-built integrations or if custom development is required, as this can affect both cost and timeline.
7. Support and Service Levels
Support can make or break your CMMS experience.
Standard support: Usually included in subscription.
What to consider: Evaluate your operational risk—if downtime is critical, premium support may be worth the investment.
Common CMMS Pricing Models
Selecting the suitable CMMS pricing model means balancing costs with features that drive business growth. Every pricing structure offers unique advantages. Here’s how each model plays out.
Pay-Per-User or Tiered Pricing
In this model, costs increase as users or access levels grow. Designed for flexibility, it’s ideal for businesses planning for future expansion. This structure allows organizations to scale incrementally without switching to a new plan. Administrators can seamlessly add users as teams grow, ensuring the system evolves alongside the business.
Subscription-Based Pricing
Subscription pricing is the preferred option for cloud-based CMMS platforms. For a monthly or annual fee, you receive automatic software updates and the flexibility to adjust your plan as needed. This model offers lower upfront costs, making it ideal for businesses looking to conserve capital while maintaining access to the latest features.
Perpetual Licensing
Would you prefer to pay once and own the software? Perpetual licensing is a one-time investment typically used for on-premise solutions. While this model can save money in the long run, it does have higher upfront costs—a budget for ongoing maintenance and support to keep the system running smoothly.
Custom Pricing
Sometimes, one size doesn't fit all. Custom pricing is the answer for businesses with unique needs, such as a significant asset base or specific feature requirements. Providers tailor quotes based on exact specifications, so companies only pay for what they need. This model offers flexibility but requires detailed discussions to align the solution with business needs.
Pricing Comparison for Top CMMS Vendors
Choosing the right CMMS isn’t just about finding the lowest price—it’s about matching the solution to your operational needs. Different vendors structure their pricing in unique ways, based on factors like user count, deployment model, and available features. To help you make an informed decision, we’ve compiled a side-by-side comparison of leading CMMS providers:
Understanding the business's goals and needs is the first step to achieving benefits with a CMMS. Making an informed choice ensures that the investment will pay off in the long run without unnecessary upgrades.
Assess Your Business Needs
Selecting the right plan starts with understanding your business's specific needs. Are you managing hundreds of assets or just a few critical machines? How many team members need access to the platform? Identifying these requirements ensures you only pay for the features and user capacity your team will use. A detailed evaluation prevents overspending and keeps operations focused.
Consider Future Scalability
A CMMS should scale when a company plans to open new facilities or increase production. Choose a plan that can accommodate more users and assets without friction. With a scalable solution, expanding becomes exciting rather than stressful.
Prioritize Essential Features
Focus on the required modules and features, such as work order management or preventive maintenance scheduling. As needs evolve, advanced features such as predictive analytics can be added later. Starting simple keeps you agile and ensures smooth adoption.
Request Demos and Pricing Breakdowns
Request detailed demos to see the software in action and ask for detailed pricing. Evaluate customer support, available features, and scalability to ensure the platform fits your business needs today and tomorrow. A demo can reveal hidden benefits — or deal-breakers — that aren’t visible on a pricing page.
With features tailored for plant managers, production supervisors, and maintenance teams, Maintenance Connection offers a robust platform to streamline operations, reduce downtime, and improve asset management. It supports various industries, from manufacturing and healthcare to government and higher education. Businesses can utilize it to stay ahead of their maintenance needs.
Here are common questions asked about CMMS pricing.
How Much Does a CMMS Typically Cost?
CMMS pricing depends on several factors, including the deployment type (cloud-based vs. on-premise), number of users, available features, and support options. Costs can range from a recurring subscription fee to a one-time payment for perpetual licenses, with prices tailored to fit different business sizes and needs.
Is a Cloud-Based CMMS More Cost-Effective Than an On-Premise Solution?
Cloud-based CMMS offers lower upfront costs, automatic updates, and easy scalability. However, long-term savings depend on factors such as the number of users and how frequently the platform is used. Businesses must weigh these against the stability and control provided by on-premise solutions to make the best choice.
What Is the Best Way to Calculate the ROI of a CMMS?
The easiest way to determine CMMS's financial impact is to use an ROI calculator. The calculator provides a clear view of potential returns by factoring in savings from reduced downtime, improved asset management, and increased productivity. Ready to see the numbers? Try Accruent’s ROI calculator to measure the impact.
Are there hidden costs I should watch out for?
Yes. Beyond subscription fees, costs can arise from implementation, data migration, advanced training, premium support, and integrations with other systems. Always request a detailed cost breakdown to avoid surprises.
How is CMMS pricing typically structured?
CMMS vendors use different pricing models, such as per-user, per-asset, or tiered plans. Some offer subscription-based pricing for cloud deployments, while others provide perpetual licenses for on-premise solutions. Understanding the model helps you predict long-term costs.
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January 2, 2025
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