Accruent Acquires Mainspring Healthcare Solutions


Accruent Acquires Mainspring Healthcare Solutions

Mainspring Healthcare Solutions

Acquisition expands software and service offerings for hospital operations management

Austin, TX – April 8, 2016 – Accruent, the world’s largest provider of asset, facilities and real estate management solutions, today announced the acquisition of Mainspring Healthcare Solutions, a leading provider of software and technology solutions to support services departments in U.S. hospitals.

“We are excited to welcome Mainspring’s customers as part of the Accruent family,” said Mark Friedman, chief executive officer, Accruent. “Within the healthcare industry, we’ve experienced significant growth in the past 18 months. We look forward to driving even more value for our customers with the addition of Mainspring’s services-oriented platform to further meet the unique needs of healthcare organizations.”

In addition to its computerized maintenance management solution (CMMS), Mainspring offers technology to address operational challenges across the hospital. With its suite of mobile solutions – iNeedIt, iGotIt and iTrackit – Mainspring focuses beyond clinical engineering and facility management, where Accruent traditionally specializes.

“Our healthcare system is under a tremendous amount of pressure to improve patient care and reduce costs,” said Jason Beem, general manager of healthcare, Accruent. “Mainspring’s unique suite of workflow automation solutions complement Accruent’s existing healthcare solutions and will give our healthcare customers the technology they need to adapt to today’s market dynamics.”

Mainspring, which has served the healthcare market for nearly 25 years, will extend Accruent’s suite of purpose-built healthcare solutions into hospital service departments to drive efficiencies in operations. With the addition of Mainspring, the company’s solutions are now used by more than 55 percent of U.S. hospitals.

“We are excited to merge with a visionary company that is aggressively investing in solutions that help improve hospital operations,” said Hank Goddard, chief executive officer, Mainspring Healthcare Solutions. “Accruent and Mainspring share the philosophy that success comes from exceptional customer service, innovation and a pragmatic approach that provides a fast, measureable return on investment.”

In healthcare, Accruent offers a full suite industry-leading solutions for clinical engineering, facility management, environmental services, materials management, portfolio management and lease administration, and facility capital planning. Through the integration of Mainspring’s technology solutions, customers from both companies will experience a higher return on investment and better service to caregivers and patients.

Integration of Mainspring Healthcare Solutions into Accruent is expected to be completed in mid-2016. Customers will see no interruption to support and services, and will be invited to attend a series of webinars to provide an introduction to Accruent and learn about the expanded solution options now available to them.


About Accruent

Accruent helps real estate and facilities leaders deliver long-term, world-class operational and financial performance through industry-specific suites that deliver greater customer value. Accruent’s solutions are at work in more than 4,400 leading organizations worldwide, including 40 percent of the top 100 retailers, 20 percent of the Fortune 500, 40 percent of the leading universities, all of the top 4 U.S. wireless carriers, 40 percent of U.S. hospitals, and leading service providers managing more than 4 billion square feet of property. Founded in 1995, Accruent is headquartered in Austin with U.S. offices in Santa Monica, Evanston, Columbus, Pittsburgh and Boston. Outside of the U.S., Accruent has offices in Vancouver, BC; Burnaby, BC; Calgary, AB; Vaughan, ON; Reading, UK and Hong Kong. For more information, visit

About Mainspring Healthcare Solutions

Mainspring helps hospitals transform operations to deliver better care at a lower cost.  People have dramatically changed the way they live, communicate, work and shop. Our expectations for getting quality service at a reasonable cost continue to rise and are transforming entire industries, from air travel to consumer electronics.  It is time for healthcare to follow suit.  Mainspring’s award-winning software, innovative tracking technologies and best practices program, you can streamline and automate service workflow and have real-time visibility into performance across the enterprise. The result is better service to patients, visitors and staff at a lower cost.  Mainspring was founded in 1993 and is based in Boston, Massachusetts. For more information, visit

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