Beyond Reactive Maintenance: Intelligent Refrigeration Operations

Matthew Murphy specialises in IoT, AI and machine learning, supported by an MBA and a computing degree from the University of Liverpool. His work focuses on applying connected technologies to improve asset reliability, energy performance and operational efficiency. His experience in predictive maintenance and remote monitoring supports more proactive management of critical environments, including refrigeration.

Justin Southwick is Head of Laboratories at Carter Thermal Industries Group and a Fellow of the Institute of Refrigeration. With more than 20 years' experience across refrigeration, HVAC, building services and retail environments, he has held senior leadership roles spanning operations, technical compliance, sustainability, and business development. Justin leads Carter's laboratory and product validation activities while supporting the Group's ESG and compliance programmes. He is passionate about helping organisations improve operational performance, reduce energy consumption, and make informed, long-term decisions around asset management and maintenance strategy. Through his work with customers, manufacturers and industry bodies, Justin brings a practical perspective on the challenges facing today's refrigeration and facilities teams, from compliance and sustainability to reliability, efficiency, and lifecycle performance.