Field Service Management Software | vx Field
Field service is not just an expense — it is a strategic resource that contributes to the top and bottom line. To meet customer and company expectations, you must allocate resources strategically and optimize their impact. vx Field connects field staff with dispatch and critical information to improve service execution, parts tracking, and invoicing. vx Field helps you create business value through planning, consistent service execution, and performance analysis.
Optimize Field Scheduling
Manage Workforce Performance
Manage Van and Warehouse Inventory
Mobilize Your Workforce
Improved Field Service Utilization:
Optimize scheduling based on your unique business priorities.
Increased Customer Satisfaction:
Meet SLAs, increase first-time fix rate and send only qualified people to each job.
Better Parts Purchasing Decisions:
Manage van stock and don’t lose track of high value items.
Scheduling and Dispatch
See schedule, job, and map-based views of your service team and daily plan. Automate scheduling and dispatch or handle exceptions with manual intervention.
Gain visibility into factors contributing to productivity, workforce effectiveness, customer experience, financials and internal business processes.
Parts and Inventory Management
Monitor warehouse and vehicle inventories to assure parts availability and improve purchasing decisions.
"Personal Assistant" Mobile App
Get contextual information, real-time updates, and customer information without disrupting workflow. If your technician has no cellular service, the app still collects information and syncs when back in range.
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Services & Support
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