Message from Our President — Richard Leurig, President of Accruent
"Insights is one of my favorite weeks of the year because I meet you all in person to discuss how you use our technology, what we can do better, and your ideas for future innovation. These conversations have been an invaluable part of our innovation process, and this year is no different. Our commitment to you is to exemplify our better every day philosophy, not just in how we work but in delivering new products and solutions. I am excited for the year to come, and I hope to see you in Atlanta in 2025 to celebrate our progress and what is to come."
At Insights 2024, held from September 22–25 at the Grand Hyatt San Antonio River Walk in San Antonio, TX, we gathered over 560 professionals from 44 industries to explore the future of the built environment. This year’s event was a testament to the power of collaboration, innovation, and our shared commitment to continuous improvement.
Our leadership team presented a forward-looking vision for the built environment, anchored in three fundamental pillars:
- Continued Groundbreaking Product Innovation
- Creating Seamlessly Connected Ecosystems
- An Unwavering Commitment to Customer Experience and Success
Throughout the event, attendees had the opportunity to hear from over 30 external speakers, including representatives from Louisiana State University (LSU), Simplot, and Duke University, who shared their stories of how they enhanced their built environments.
Key Takeaways from Insights 2024
If you were unable to join us in person, our key takeaways from Insights 2024 include:
1. Accruent’s "Better Every Day" Philosophy
At the Accruent Insights conference, President Richard Leurig introduced the “better every day” philosophy – a commitment to continuous improvement with a strong customer focus. He explained that we are shifting from individual point solutions to interconnected product ecosystems, regularly enhancing our offerings to stay ahead of industry trends. This approach aims to deliver greater value through ongoing innovation, helping customers navigate their challenges more effectively.
2. Innovation and SaaS-Forward Strategy
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Brooke Huling, Chief Product Officer, shared insights on innovation and future product roadmaps, emphasizing how your feedback drives our development. She highlighted our SaaS-forward initiative, which focuses on expanding our capabilities and providing incentives to help customers transition from on-premise solutions to the cloud. By offering enhanced stability and scalability, we aim to make the migration process seamless for those who prefer cloud-based solutions.
3. Specialized Sessions on Products and Technological Advancement
Attendees had access to over 70 specialized sessions covering a wide array of topics:
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Product Roadmaps: Exclusive previews and deep dives into solutions like TMS, Maintenance Connection (MC), Meridian, RedEye, Lucernex, FAMIS 360, EMS, and more.
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Technological Advancements: Engaging discussions on AI integration, IoT advancements, and future industry trends. We showcased our latest innovations, including improving asset intelligence through IoT integration and AI-driven anomaly detection. Notably, RedEye now offers cloud-based functionality, moving beyond on-premise solutions to facilitate seamless collaboration and data accessibility.
4. Maximizing the Value of Your Accruent Solutions
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Accruent Space Intelligence: We included sessions on ASI, our new integrated space management solution designed to optimize utilization, reduce costs, and enhance workplace experiences.
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Interactive Training: Hands-on workshops designed to enhance proficiency with Accruent solutions, ensuring attendees could maximize the value of their investments.
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Genius Bar and Hands-On Support: Our Genius Bar provided attendees with one-on-one consultations with Accruent experts. This was an invaluable opportunity for personalized demonstrations, assistance with product features, and exploring integrations tailored to specific organizational needs.
5. Learning from Your Peers & Networking Opportunities
Insights 2024 provided numerous opportunities for attendees to connect and learn from each other. Roundtable discussions facilitated collaborative problem-solving and idea-sharing among peers. These sessions were framed as opportunities for customers to learn from others:
These sessions, along with other networking events, enabled attendees to share experiences and build lasting professional relationships.
Relive the Experience and Prepare for What's Next
Relive memorable moments from Insights 2024 through our photo gallery. Witness the energy, collaboration, and innovation that defined the event.
Don't Miss Out on Insights 2025!
Register now for Insights 2025 to stay ahead with the latest innovations, use cases, and advancements in the industry. Be the first to know and join a community dedicated to shaping the future of the built environment.
Save the Date
Dates: October 20–22, 2025
Location: Atlanta, GA
What to Expect
Final Thoughts
We are immensely grateful to everyone who contributed to making Insights 2024 an unforgettable experience. Your commitment remains steadfast in embodying our "better every day" philosophy by delivering innovative solutions and exceptional support to help you achieve your goals.
Thank you for being a part of our journey, and we look forward to creating more success stories with you.
See you in Atlanta for Insights 2025!
For more information or to access session materials and recordings, please contact your Accruent representative.
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