SERVICES & SUPPORT
Facilities Service Center
Ensure Your Facilities Team Can Focus on the Core Mission
With deep knowledge and expertise in managing Accruent solutions, the Facilities Service Center provides:
- 24x7 or after-hours and weekend only help desk support
- Best practices for receiving, creating, and dispatching service requests
- Escalation management to ensure that facility emergencies are handled appropriately
- Workflow designed to match your business processes and best practices
- Automatic generation and delivery of monthly reports
The Facilities Service Center is tailored and scaled to your business needs. We offer unique phone numbers and custom scripting for each client. Each call is answered promptly and professionally without the need to disturb a highly-paid engineer or technician.
Stop disruptions and enable your facility management team to focus on delivering service to your employees or tenants by utilizing Accruent’s Facilities Service Center.