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Published: Jun 26 2012

Panera Bread Co. Adopts Latest Accruent Lease Solution

Accruent, LLC, the leading provider of real estate and facilities solutions, announced today that Panera Bread Company has selected Lease Administration 8 (LA8), the latest generation of Accruent’s lease administration solution.

Panera operates more than 1,500 bakery-cafes in more than 42 states, the District of Columbia, and Ontario, Canada. They have used the Accruent suite of retail location management solutions for site selection and project management since 2006. However, Panera sought enhanced lease management functionality from its current solution.

“We were required to use spreadsheets in conjunction with our previous solution,” noted Panera Senior Manager of External Reporting Mike Duckworth of the time-consuming process. Panera’s continued success in the fast-casual dining market required them to evaluate alternatives to their current method of managing real estate.

“The Accruent solution demonstrates a clear understanding of our business processes and the functionality retailers need in order to achieve ROI,” noted Duckworth. Specifically, Panera was impressed with LA8’s functionality in co-tenancy, CAM reconciliation and streamlined reporting.

Drawing on more than 15 years of experience as the leader in retail lease management solutions, LA8 represents the "best of the best" of Accruent's previous solutions. The solution was designed through analysis of the best practices of hundreds of leading retail clients.

Duckworth and his team also sought a provider committed to a long-term partnership. By working with Panera to develop an understanding of the financial value they would receive through adoption of LA8, the Accruent team demonstrated their commitment to delivering tangible customer success and established itself as the superior solution provider in the market.

Having already adopted Accruent technology for managing the rest of their retail lifecycle, Panera exhibits an understanding of the fiscal benefits associated with a purpose built lifecycle solution. With the addition of the LA8 solution to complete their lifecycle management suite, Panera is now on target to receive maximum value from Accruent’s suite of location performance management solutions.

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